March 19, 2020
IDS Coronavirus/Covid-19 update
To IDS customers and vendors;
As part of our commitment to maintain regular communications with you on this subject, below are updates to the last update:
1. We are continuing our enhanced sanitation practices.
2. We have sourced a more potent sanitizer but in limited quantities. At this time we will implement this sanitizer at the AllPoints facility after training on use today. We are trying to source more of this product to use at all facilities.
3. We will have another update/reminder to all staff with in the 3/20 payroll distribution, including a memo for those on full paperless payroll.
4. We have updated short term sanitation practices in the driver check in areas to minimize traffic, increase the sanitizing schedule cadence, and minimize/eliminate shared resources (i.e. pens).
5. We have limited our travel, require essential visitors (i.e. pest control) to validate their risk status, and are seeing very limited customer/pending customer visits.
6. We continue to update our Disaster Avoidance/Disaster Recovery program to update it for pandemics.
a. We are participating in weekly industry review calls of best practices with our industry trade association.
7. We have finished validating work from home capability from staff that normally does not have this ability.
a. Where possible, staff living with individuals at high risk for complications (i.e. elderly, immune compromised) are being assigned to work from home.
8. We have had no staff or contract staff report a positive test for Covid-19
a. We do not believe that otherwise healthy staff with cold symptoms have been or will be tested (at least for now). The local health organizations appear to be prioritizing limited testing capability to those with severe symptoms or high risk factors. This leads us to believe that infection levels are being under reported.
9. We have had 3 staff members self-quarantine with either cold symptoms or potential secondary contact. Two of those have since been cleared, albeit without being offered testing. They are either clear of symptoms (common cold symptoms) for the prescribed period or their contacts were cleared.
10. We continue to work with and communicate with our contract labor staffing services regarding their staff health and availability of replacement staff for those that may be quarantined. At this time we have not placed any new requests in Indy for contract labor staff but have been assured staffing is available if needed. In SLC we have seen prompt filling of requests for additional staff.
11. Our CEO is engaged with the State of Indiana through our Conexus industry group and its link/advisory role to the Governor’s Office regarding supply chain protection. This office has actively reached out for industry input.
12. Indiana and Salt Lake City have forbidden in facility dining and about any other public gathering outside of work. Our community schools are closed.
13. We are updating our Paid Time Off policy to reflect the Federal bill we expect to be passed into law this week regarding additional paid leave for Covid-19 related issues.
14. We have announced to staff that we will cover all Covid-19 related testing costs for staff in our health insurance program. This may also be addressed in the expected new Federal regulations.
We will continue to update our clients and vendors of activities and we will alert you if we see conditions materially changing for the worse. We are advising clients with significant kitting operations to accelerate work order releases to IDS so we can “front load” this activity now as we will try to prioritize outbound shipping over other activity IF our staffing is adversely impacted by this disease directly or indirectly.
We are also advising that any inventory in transit or kept in alternate locations be forwarded to IDS so that product you expect us to ship is not at risk of being stranded by events at manufacturing or buffer warehouse locations.
While we are all being inconvenienced from this pandemic, we hope your families and businesses are not impacted directly in a significant manner.
Mark DeFabis, CEO
Mike Jones, President and COO